8.0 ExcellentSuhee, Feb 2024
LikedEverything is good. And location is perfect. There is a shuttle to go Dinner near shared hotel. .
DislikedBut cost was wrong. When I bought a few liquid and costed the price in the hotel shop But the wrong cost( no my cost) charged my final bill. I didn't check the list at that time. And I found it later.
5.0 OkayAnonymous, Jan 2024
LikedGreat beach and swimming
DislikedExcessively overpriced food and drinks. Breakfast buffet was $48 per person and the food was stale and tasteless. Staff very “bored” and completely disinterested. Moved to Auberge, 15 min away - 5 star hotel and prices are cheaper and staff is so pleasant. Would honestly recommend any families to avoid the Westin and stay elsewhere. Hotel seems more in line with a Marriott courtyard experience.
10.0 ExcellentAbhishek, Dec 2023
LikedBeautiful property with close access to the Hapuna beach - cant beat that. Friendly staff. Awesome breakfast buffet and restaurant food. Great that they have free self service laundry.
DislikedRoom service food was average - soba noodles was drenched in oil. Another negative was that they charged a hidden fee every day which went to a fund to maintain the trees. Though this was a nominal charge of about 5 dollars, it was not mentioned to me. I also came to know later that I could opt out. The lack to transparency to me is unethical.
8.0 ExcellentIoannis, Dec 2023
LikedThe breakfast was good i would say typical american breakfast with many options- nothing exceptional but overall very good quality. The location was amazing, right on a beautiful beach- great choice for some beach days. The ocean view room was quiet, modern, good quality. Liked that they have purified water machines on every floor. Views from the resort are beautiful.
DislikedNothing i didnt really like. The fact that you pay a daily fee to park your car even if you choose to self park makes little sense to me. Also one of the front desk ladies was rude when i kindly ask to give me a towel she returned a rude "what?" but overall the personnel was very kind so thats an isolated person. I think great choice for people who want to stay on the beach and get rest. You need to drive a good amount to reach places of interest.
8.0 ExcellentJacqui, Dec 2023
LikedGreat for families. Large rooms Big property
DislikedIt was very expensive