7.0 GoodPorter, Mar 2024
LikedBeautiful location
DislikedThey placed a hold for $100 on my cc for contingencies and one month later, it’s still being held. I have contacted them numerous times, even stopping by once, and cannot get them to close out the transaction. They won’t return my calls either. My bank said they have to close out the transactions but they won’t. They are allowing it to remain in pending status and blame the bank. I will not stay here again just due to the disrespect for my money and business.
8.0 ExcellentGeorge, Mar 2024
Likedstaff are helpful - 2nd time staying at this facility and would use again - being able to eat at in-house restaurants is a big advantage compared to many other Anchorage facilities
DislikedNorma menu breakfast was cancelled and replaced by buffet due to staff issues. While that is "okay" what was not okay was the selection of buffet hot items were actually just luke warm - no heaters under food containers were evident or working
10.0 ExcellentDavid, Mar 2024
LikedIt's on a lake, mountain views and 1 mile to the airport. The hotel provides free shuttles.
9.0 ExcellentGeorge, Mar 2024
Likedbreakfast good quality and fast dinner was excellent
Dislikednothing
8.0 ExcellentJodi, Feb 2024
LikedProximity to airport.
DislikedCarpet was dated