6.0 GoodStone, Mar 2024
LikedGreat staff... all helpful and pleasant!
DislikedWe were unaware the property was under renovation when reservations were made. Not a terrible problem... but hotel definitely needs refresh. We would have liked to know this was occurring when we made reservatiions.
5.0 OkayMelody, Mar 2024
LikedLocation is great
DislikedDated, phones are difficult to work, our suite did not have sheets and blankets for the sofa beds and took numerous calls for request to be completed. May try again after renovation complete
10.0 ExcellentVerified Hotel Guest, Mar 2024
LikedWelcoming staff and excellent service. Room was up to standards for a luxury hotel. Price value ratio is good.
DislikedRoom did not have complimentary tea. Coffee in room was unacceptable as was coffee in the bar area. Maybe it is a sign of the times but the hotel food menu all-day-dining needs some fine tuning. Entree choices are limited in number.
7.0 GoodSheena, Mar 2024
LikedThe hotel was nice and clean. The staff were very friendly!
DislikedThe pillows made sleeping hard. They're too soft. It felt as if I had no pillow, and I stacked the three pillows provided per bed.
9.0 ExcellentDwayne, Mar 2024
LikedExceptional Staff & Beautiful room
DislikedParking Away from the hotel and nearby construction