10.0 ExcellentJacquie, Mar 2024
LikedSpacious, comfortable rooms and beds. All else from the food to the service to the facilities/pool to the warmth of the hotel were well beyond any expectation, even for a Four Seasons hotel. It was hard to leave it and the lazy river behind to go to the parks! The service and approach were deeply consistent across every part of the resort - really excellent over our 8 night stay. Strongly recommend considering the standard Golden Oak view room with construction view - they offer a 200 USD rebate per night and it is well worth it, and the construction only takes place during the day when people are out and about anyway. I was hesitant but thankful we did. And there is a chance to upgrade onsite if you change your mind. Don't miss the Disney character breakfast! Cappa was a cool food experience with views of the Disney fireworks. Likety Split was a perfect daily treat for our 9 year old - the hotel is so incredibly safe that kids can come and go. The games room is pool side and is among the best I have seen - they have Pacman wall, games, movies, nintendo wall, couches and computer stations etc. It's also just next to the free beds off the lazy river and basket ball "court" (pool.) Sofa style beach beds are free and significant in size - no need to rent the larger ones if only 2 or 3 in your group. There is space everywhere with nooks to take in sun or shade and it never feels crowded. Food pool side is excellent with some affordable bites for the kids. Lots of trees and lush greens.
DislikedThe price point is a consideration. Cappa has a lot of external guests coming in so must book ahead to get into the 630/7pm dinner slot. It's ok to cancel within a reasonable time so booking ahead may solve it. The adult and family pools have no shade most of the day making it hard to stay in.
10.0 ExcellentTatiene, Jan 2024
LikedAmazing
DislikedAmazing
10.0 ExcellentCaroline, Jan 2024
LikedGreat pool Good food V friend staff Concierge v helpful Nice facilities
9.0 ExcellentT, Dec 2023
LikedWe were upgraded to a pool view room as there were building works going on the other side. Lovely big room with everything you could possibly need. Attention to detail all the way here. Capa restaurant on the top floor was very nice and a view of the fireworks.
DislikedThe bar areas need more thought, there was nowhere to just go and grab a drink, you always had to book in and they didn’t allow children to sit at the bar areas so was frustrating.
9.0 ExcellentAndrew, Nov 2023
LikedPoolside and lazy river